Aquamarine Hotel Sunny Beach
 +359 876 850 564       salesaquamarine@triada.bg     COVID-19 
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General Terms


General Terms
Terms of use:
 
General Terms for online reservations:
These conditions are valid when booking hotel accommodation and purchasing gift vouchers through the central reservation platform of SENEKO EOOD – www.aquamarine.bg  . In case promotional prices are available, additional payment terms and cancellation policies may be valid, as they are an integral part of the description of the specific offer.
The prices of hotel accommodation are valid only at the time of your visit to the "Reservations" section. They are subject to change and depend on the occupancy of the hotel. „ SENEKO“ EOOD reserves the right to refuse a received, confirmed and paid reservation in case of an unforeseen situation.
 
Prices.
Hotel accommodation prices are subject to change at any time and may be affected by hotel occupancy and demand at different times of the year. All prices for hotel accommodation in the reservation platform include VAT. The price for your stay is guaranteed after the completion of the booking process and receipt of confirmation with the reservation number and prepayment. SENEКO EOOD reserves the right to cancel a confirmed and paid reservation in case of established abuse.
The final price you have chosen is per night and/or stays for the specific room, including tourist tax and VAT. In case you use additional services during your stay, which are not indicated in the description of the selected room type and offer / parking, minibar, etc. /, they should be paid on the spot at the hotel.
Promotional prices for hotel accommodation cannot be combined with other current offers or discounts. Prices do not include commission for tour operators or other persons.
 
Terms of payment and policy for cancellation of reservations in SENEКO EOOD.
Your reservation is considered confirmed after payment of the required deposit specified in the booking form or the relevant offer. The reservation can be paid by credit card or by bank transfer. Only in these cases the reservation is considered guaranteed. The bank accounts in BGN and EUR are written in the confirmation of your reservation. SENEКO EOOD accepts payments with bank cards of BORICA, VISA and MasterCard brands.
Cancellation without penalty is possible up to 14 days before the date of accommodation, unless otherwise stated in the offer.
After the expiration of this period in case of cancellation, the guest owes a penalty in the amount of the value of the first night.
In case of no-show on the respective reservation, the penalty is in the amount of the entire prepaid amount, unless otherwise agreed.
Upon refund of the amount paid, all transfer costs (bank fees, etc.) are at the expense of the client. Refunds due to cancellation are made within 30 days depending on the method of payment, the amounts are refunded only to the bank account from which they were received. Your card details are only used by the intermediary bank and are not stored by us.

Check - in and Check – out of the hotel rooms
The check-in at Aquamarine Hotel is after 15:00. Any arrival before this time will be based on hotel occupancy. The check – out time is 11:00. Any room check-outs after the standard hours are subject to hotel occupancy.
Late check-out after 11:00 must be requested in advance in written form or at the reception of the respective hotel. Confirmed if possible by the hotel and charged extra and paid at the hotel reception. For more information, contact the hotel reception or the reservation department directly.

Use of parking.
Car parking is available for a fee. If there are no free parking spaces on the day of your arrival, a receptionist will direct you to the nearest public car park.

Pets
Pets are not allowed on the Aquamarine Hotel.

Smoking
Smoking is not allowed on the territory of the Aquamarine Hotel, except in the certain outdoor areas.
If you do not comply with this requirement, you will be charged a fee of BGN 200 for additional cleaning and refreshment.
 
Privacy policy.
SENEKO EOOD is an administrator of personal data within the meaning of the „The Data Protection Directive“ and processes the personal data of the User to fulfill its obligations in connection with the reservation made by the User.
SENEКO EOOD's personal data protection policy regulates the type of information collected by users, the manner of its collection and the purposes of its use.

The personal data provided are fully protected and are used for marketing analysis and better understanding of the needs of users and thus improve the quality of services offered. Without users' personal data, the internet reservation system could not be used to make reservations.
SENEКO EOOD does not provide the name and e-mail address that the user has indicated when making the reservation to third parties in order to send commercial information.
 
For more information:
SENEKO EOOD
Management address: Sofia, Bulgaria, Iztok district, building 22
Hotel address: Sunny Beach, Aquamarine Hotel
ID No: 131326810
RESERVATIONS: +359 876 850 564
RECEPTION (May - September): + 359 8 999 85 793
e-mail: salesaquamarine@triada.bg  mailto:office@mpmhotels.bg








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